Build a Service Dream Team
With Valerie Ziebron
Keyword(s)
Dealer Week, MRAA Conference, Valerie Ziebron, Build a Service Dream Team, Service, Workforce, Hiring, Technicians, shop success, service success, recruiting, service department, employee retention, communication, leadership, management, human resources, maximizing resources, goals
Learn how to fill positions and retain your best employees through the key HR elements needed to create an outstanding service department, covering recruiting; interviewing; hiring; reviewing and terminating employees; management’s role in creating, communicating and driving goals; and what employees need from managers to be successful.
Description
Amidst today’s technician shortage, it’s more important than ever to excel at filling open service department positions and retaining your best service employees. Learn how during this in-depth session from service pro Valerie Ziebron. It looks at the key HR elements needed to create an outstanding service department, covering recruiting; interviewing; hiring; reviewing and terminating employees; management’s role in creating, communicating and driving goals; and what employees need from managers to be successful. Thank you for your MRAA Membership. Please enjoy exclusive, preferred pricing on this, and all MRAA Training content.
Courses in package:
| Title | Credit Hours | |
|---|---|---|
| 1 |
Valerie Ziebron
|
|
| 2 |
With Valerie Ziebron
|