Too Much ___ + Not Enough ___ = Service Stress
With Jordon Schoolmaster
Keyword(s)
Jordon Schoolmaster, Too Much ___ + Not Enough ___ = Service Stress, Dealer Week 2021
Learning Objectives:
- Uncover the role attitude plays in profitability;
- Grasp how imperative communication is and how to calculate for it; Know what it takes to become an organization where talent finds you.
- Know what it takes to become an organization where talent finds you.
Description
Think you can answer this equation? And if you can, have you done it? Maybe it’s too many customers and not enough employees, too many expectations and not enough empathy, too much demand and not enough supply. No matter the variables used, they all have one thing in common, and that is … what we’ll be exploring in this session. Join dealership trainer Jordon Schoolmeester, who will share his first-hand experience leading Service Departments to success to help you identify department-wide opportunities and discover how they are structured. Most importantly, we’ll explore how solving the stress equation can result in not only a better workplace environment, but increased department profitability.
Courses in package: