- Pick-up strategies that quickly align today’s customer values with your product offers;
- Discover the critical difference between selling and serving;
- And learn the three keys to unlock your full personal potential and maximize your performance.
Everything’s changed, have you?
No one anticipated the extraordinary events of the past 18 months. During that time, boating has become a lifestyle choice for many new customers, and we are positioned well to keep it going. But to be successful in the Finance & Insurance Department moving forward, we will need to pivot our presentations to prosper in this new reality of our new – hopefully, soon-to-be post-pandemic – world.
Your role as an F&I professional and the products you offer are critical components in your customer’s ownership experience, especially all those new buyers.
Since F&I is one of the last to interact with the customer, you and your team have a heavily weighted impact on the overall customer experience. Keeping these new customers coming back and referring their friends is critical to our continued growth and success.