Have you ever had a work order come through your service department that reads simply: “It’s broken,” or “Fix it”?

While the description may be concise, it does nothing to move the unit through the Service Department efficiently or take care of your all-important customers.

Inside of your service department, there are specific things you can do to not only improve the customer experience, but also add dollars to your bottom line.

Join dealership trainer Bob Clements of Bob Clements International for this tactical workshop where she will guide you through how to ask the right questions at check-in, set up high-capacity days in service, and establish a triage process to make you more money.