Questioning and Listening for Stellar Sales Results
With John Spence
Keyword(s)
John Spence, Dealer Week 2016, Dealer Week, MRAA Conference, Questioning and Listening for Stellar Sales Results, Sales, strategy, mindset, sales success, dealership success, leadership, customer satisfaction, follow-up process, purchase process
Take this course to develop the mindset and strategies to take your sales results to the next level. Pick up the tools to structure better questions, obtain key customer information, take better notes and improve your follow-up process.
Description
To become a sales leader, you must first master the art of questioning and listening to your prospects, becoming an advisor that they trust to guide them through the purchase process. Take this course to develop the mindset and strategies to take your sales results to the next level. Pick up the tools to structure better questions, obtain key customer information, take better notes and improve your follow-up process. Then you’ll practice using these new skills and tools, putting what you’ve learned to work. Thank you for your MRAA Membership. Please enjoy exclusive, preferred pricing on this, and all MRAA Training content.
Courses in package:
| Title | Credit Hours | |
|---|---|---|
| 1 |
With John Spence
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| 2 | ||
| 3 |
With John Spence
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