The surgeon doesn’t roll in his own patient. He doesn’t administer the anesthetics. He doesn’t stage the scalpel, forceps or gauze, and he certainly doesn’t clean the bed pan during recovery. The surgeon’s tasks are extremely specialized so that the less complicated tasks can be accomplished by nurses as the surgeon goes on to help the next patient. Similarly, in a marine dealership, the technician’s labor hours are the most profitable product being sold. Just like in a hospital, we must optimize the technician’s time in order to produce cash flow that is the lifeblood to the dealership.