Many dealership principals struggle with questions like: “Would my business run just as well if I’m not there?” and “Why won’t my staff just do what I want them to do?” Get the answers you seek in this eye-opening, one-hour session from dealership trainer Sam Dantzler, which was recorded at the 2014 Marine Dealer Conference & Expo. In it, you’ll explore the behavioral science behind employee motivation and engagement, discuss the link between the Employee Satisfaction Index and the Customer Satisfaction Index, learn how to strengthen the bond with your team and pick up strategies for helping employees see your business through “owner’s eyes.” Put what you learn to work, and watch your margins, repeat and referral business soar. Thank you for your MRAA Membership. Please enjoy exclusive, preferred pricing on this, and all MRAA Training content.