Turn Your Shop Inside Out Workshop
Keyword(s)
Dealer Week 2020, Employee Path, Valerie Ziebron, Service, Customer Experience, Training, Owners, Managers, Employees
Learning Objectives: evaluate your sales and service departments and create effective strategies for success.
Description
In the workshop, “Turn Your Shop Inside Out” dealership expert Valerie Ziebron will help you identify what’s causing your customers pain and how to change that pain into long-term gain. You’ll be armed with the knowledge to lower customer acquisition costs, generate more revenue per customer and department, and improve relationships between employees and departments. With support from each department, your shop team can make ship shape a lot more than just boats.
Courses in package:
Results 1 - 10 of 14
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With Valerie Ziebron
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