Upselling in Service Course Package
A series of tactics to help you maximize profits and enhance customer satisfaction through the services you offer
Keyword(s)
upselling, service
Description
With the current market conditions and the upcoming changing of seasons, you need to think beyond only boat sales to generate additional revenue streams and establish a steady cash flow to ensure your dealership remains profitable.
By strategically tapping into your customers’ needs through upselling services such as additional repairs or upgrades that would increase their boat’s performance or appearance and providing assistance with winterization and storage, you will increase revenue and enhance customer engagement to create loyalty and return visits.
To help you keep your business profitable throughout fluctuating market conditions and the ebbs and flows of seasonality, the MRAA Education team has created this strategy-driven course package. Learn:
By strategically tapping into your customers’ needs through upselling services such as additional repairs or upgrades that would increase their boat’s performance or appearance and providing assistance with winterization and storage, you will increase revenue and enhance customer engagement to create loyalty and return visits.
To help you keep your business profitable throughout fluctuating market conditions and the ebbs and flows of seasonality, the MRAA Education team has created this strategy-driven course package. Learn:
- Tactics for selling all available service hours to avoid lost revenue
- Affordable marketing techniques to increase your offseason work orders and boost service, parts and accessory sales
- Tips for overcoming common service objections
- How to create or improve your service menu to increase revenue, profitability and stability
Courses in package:
| Title | Credit Hours | |
|---|---|---|
| 1 |
With Jordon Schoolmeester, Garage Composites
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| 2 |
With Matt Sellhorst
|
|
| 3 |
With Valerie Ziebron, VRZ Consulting
|
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| 4 |
With David Parker & Liz Walz
|