Take Your Service Writing Skills to the Next Level Course Package
A 7-part series for dealership service advisors
Keyword(s)
service, service writing, service advisors, course package, course packages, series
Description
In this 7-part series you will find the following courses:
- Increase the Profit of What's Already on Your Lift
- Service CSI & Upselling: Not an Either/Or Proposition
- 3 Ways to Earn Your Service Customer's Trust
- Turn Upset Customers Into Loyal Ones
- Master the Write-Up
- 3 Tactics to Turn Your Shop Into a Customer Loyalty Machine
- Fix It Right: Then and Now
As a Service Writer, your skills and abilities can have a tremendous impact on the performance of not just the Service Department, but the dealership as a whole.
When you excel in your job, customer loyalty improves, revenues grow, profits rise and the dealership reaches new levels of success and stability.
That is why MRAA created this powerful package of e-learning courses: To give you the tactics and resources to take your performance as a Service Writer or Advisor to the next level.
In this 7-part series you will find the following courses:
Courses in package:
| Title | Credit Hours | |
|---|---|---|
| 1 |
With Jordon Schoolmeester, Garage Composites
|
|
| 2 |
With Valerie Ziebron
|
|
| 3 |
With Chris Collins
|
|
| 4 |
With Valerie Ziebron
|
|
| 5 |
With Valerie Ziebron, VRZ Consulting
|
|
| 6 |
With Bob Clements
|
|
| 7 |
With Valerie Ziebron, VRZ Consulting
|